At the start of the program, the Ice Man is asked how many people he has killed. He smiles softly, then stares pensively for a moment. He guesses maybe 100 people. He doesn't really know for sure. At this point we're a little confused. Kuklinski comes across as thoughtful, honest, and adjusted. Not the monster we expected. He has a gentle sense of humor. Disturbingly, he even seems like a decent man. How could he have killed that many people?
As the program continues however, Kuklinski talks about his career. Slowly, this psychological puzzle of a person starts coming together. As he goes into the killings, which were in many cases, bloody and horrifically disgusting, Kuklinski shows almost no emotion. The interviewer asks if he feels remorse. He pauses, then shakes his head no. The interviewer wants to know if he liked doing the murders. He thinks again, then shakes his head no. If he had the choice, he says, he'd prefer to have not killed all those people.