Size 9.098 MB 0 seeders Added 2011-06-23 23:38:29
The SlottaTime Work Scheduling Application is the perfect software solution for Customer Service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has. Features include: -Schedule and plan Customer service workloads for multiple Teams or Crews, -Calendar View of all work (Single, 5 , 7 or 10 Day views), -Manage Customers with Single or Multiple Sites (corporates), -Create 'Job-Sheets' with integrated Maps to speed your Staffs' locating Customers and reduce travel time, -Track all activities and contact with your Customers. Never miss a promised call or appointment again with the integrated CRM (Customer Relationship Manager), -Configurable to your own business and service requirements, -Quotations, financials and much more... -Your Time Savings will cover the purchase price quickly leading to increased profit for your business... A full Customer View shows at a glance full customer address and contact information. Selectable tabs allow views of Current Pending work appointments (Time Slots), Completed or historical appointments, Customers physical Locations or Sites, Quotations given, CRM Activities for the Customer, and Associated Documents. Ease your customer management head-aches with SlottaTimes' ability to Categorise Customers as needed for targeted marketing, fast location and convenience. SlottaTime prevents accidental double-ups with a 'Anti-Duplication' test prior to adding new customers and features an easy to use, Sophisticated and Flexible Search function for rapid location of Customers, Locations and Customer Appointments. All Contact with Customers can be recorded, with a priority assigned, follow-up by and completion dates logged for later KPI analysis. All Customer Activities are categorised and assigned to a staff member for easy reference with a powerful search tool allowing detailed monitoring and ensuring completion. User option settings allow your pending activities to be displayed at start up to further improve follow up and customer management.