<span style="color:red">500 Tips for Communicating With the Public</span>
500 Tips for Communicating with the Public by Maggie Kindred, Michael Kindred
Jessica Kingsley Publishers; 1 edition (April 2011) | ISBN: 1849051755 | 159 pages | PDF | 1.3 MB
This is a light-hearted, easily digestible guide with a wealth of handy hints and tips for communicating with the public. For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public, covering topics such as managing conflict, assertiveness, feelings, listening and boundaries.
It also includes guidance on reflection, supervision, confidentiality and...